Job: Server

Job Description

Job Type: Full time, Part time, Hourly

Wage: $11.40 per hour + 16% cash share of service charge for each departure worked

Location: Canon City, CO.

Job Description

Serves guests quickly, efficiently, and with complete knowledge of food and beverage menus. Offers superior customer service and maintains station in a clean and orderly manner throughout shift.

Essential Functions

• Warmly greets and acknowledges guests upon arrival.
• Checks customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages when ordered.
• Effectively merchandise food and beverage menus in an informative, friendly, and enthusiastic manner.
• Answering any questions customers may have concerning menu items.
• Informs customers of any specials.
• Polishes all silverware used for service.
• Accurately takes guest orders in a timely fashion and enters the order into computer system for transmittal to kitchen staff.
• Checks with customers to ensure that they are enjoying their meals and take action to correct any problems timely.
• Serve food and/or beverages to customers.
• Remove dishes and glasses from tables or counters, take them to the kitchen for cleaning.
• Cleans, stocks, and maintains the workstations throughout shift.
• Follows all safety and sanitation policies and procedures.
• Correctly and precisely calculates each guest check and collect payments.
• Performs additional responsibilities as directed by management.

Education/Minimum Requirements

• High school diploma or actively pursuing an education
• Prior experience serving in a restaurant preferred

Knowledge

• Knowledge of principles and processes for providing customer and personal services. This includes ability to assess customer needs, meeting quality standards for services, and evaluation of customer satisfaction.
• Understanding of federal, state, and local liquor laws

Skills/Aptitudes

• Ability to perform basic math skills such as adding and subtracting, counting cash/change
• Ability to read/speak/write the English language and communicate professionally and effectively.
• Ability to take direction and work under moderate supervision
• Ability to work in a team environment
• Ability to work quickly, calmly, and effectively under pressure
• Active listening skills: having the ability to give full attention to what others are communicating, taking time to understand, asking questions when appropriate and not interrupting.
• Ability to problem-solve using critical thinking, be self-motivated, and organized
• Conflict Resolution, ability to deal with unpleasant or angry customers.

Working Conditions/Essential Job Functions

• This position will spend 95% of the time standing/walking and 5% of the time sitting
• Position requires ability to bend, twist, make repetitive motions, use hands to hold and carry items/trays, kneel, reach, push and pull.
• This position requires the ability to work/move safely on a moving train.
• Must be able to lift and carry up to 50 lbs.
• Direct contact with guests, managers, and co-workers.
• Occasional environmental exposures to cold, heat, snow, rain and water.

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.