Job: River Manager

Job Description

Job Type: Seasonal, Full time

Wage: $155-$185/day + up to a 17% bonus 

Location: Buena Vista, CO.

Job Description

Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free or even rent out company equipment on their own free of charge.

Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski Sport and Peak 1 Express. What are you waiting for? Adventure awaits.

Why work for AVA Rafting Zipline? 

Perks Include:

• Up to 17% End of Season Bonus
• Free Adventure Trips with AVA
• Free Shared Shuttle Services with Peak 1 Express
• Free Ski, Snowboard and Bike Rentals with Breckenridge Ski Sport
• Employee Campground Offered at Buena Vista Location
• Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski Sport
• Health Insurance
• 401(k) offered to full-time, year-round employees
• ProForm Deals Available to All Employees
• Discounts for Friends Family on AVA Adventure Trips
• Discounts for Friends Family on Peak 1 Express Services

Job Overview:

Understand and serve the company’s best interest and goals

Job Duties:

Hiring

• Assist to hire all guiding and support staff to the levels set by the General Manager
• Hire/Assign Team leaders
• Assignment of departmental responsibility to staff

Supervision

• Supervise all outpost staff
• Work with General Management to continue to develop skills as a manager and logistical planner
• Become proficient at every job under your supervision
• Equipment repair and organization
• Monitor staff performance
• Ensure that Team leaders conduct mid-season reviews with their team before their own review.
• Address staff concerns and work to create a positive and productive working relationship with all staff
• Conduct weekly team meetings
• Daily pick up of trash around the outpost.

Training

• Ensure that all staff is trained to the minimum level that will facilitate success
• Conduct bi-weekly safety meetings
• Conduct monthly staff meetings

Regulation

• Obtain a basic knowledge of all applicable regulations
• Understand all the regulations relating to boat use, permitting and guide records
• Maintain complete and accurate records
• Assist in developing emergency protocols for all possible scenarios involving vehicle problems, guest issues, weather extremes, road closures, river closures, guide injury, guest injury, etc.
• Ensure drivers are following all DOT and FMCSA regulations
• Provide verbal and written records of any policy or safety violations and report them to General Manager to discuss with drivers

Operations:

• Achieve base level of knowledge reservation system
• Create a schedule each day for the following day
• Check the bookings each morning and adjust the schedule to accommodate changes
• Search for all opportunities for cost savings that does not impact the guest experience in a negative manner
• Communicate with Sales office to determine maximum capacities and operational changes based on water levels
• Communicate any operational and guest service issues that arise to Sales Manager and General Manager
• Complete payroll by Monday 9am every other week
• Adhere to a budget
• Maintain a superior level of cleanliness in all vehicles and office
• Facilitate communication between staff and upper management
• Attend Scrum at least 4 days per week
• Understand and exemplify the company’s core values, vision and mission

Required Experience Skills:

• Ability to communicate effectively across departments
• Outstanding customer service skills
• Ability to interact in a friendly and comfortable manner with supervisors and employees via phone and in person
• Extremely detailed oriented Intermediate computer skills
• Team oriented
• Must be available for weekends and holidays
• Must be able to pass a criminal background check
• Instill confidence and motivate staff
• Clean driving record
• Rafting and Zip lining experience preferred
• CDL preferred

If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today!

AVA Rafting Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.   

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “Visit” below for more detail on this specific job.