Job: Retail Customer Experience Specialist

Job Description

Job Type: Full time, Hourly

Wage: $16.74-$17.38/hr.

Location: Leadville, CO.

Job Description:

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional customer service while efficiently handling transactions and assisting customers with their needs. The ideal candidate will possess strong communication skills, a keen attention to detail, and a passion for delivering a positive shopping experience.

Responsibilities

• Greet customers warmly and assist them with inquiries regarding products and services.
• Operate cash registers and handle cash transactions accurately, ensuring proper cash handling procedures are followed.
• Process sales transactions using the POS system, including returns and exchanges.
• Maintain an organized and clean checkout area while ensuring all merchandise is properly displayed.
• Conduct product demonstrations to enhance customer engagement and promote sales.
• Assist in supervising junior staff members, providing guidance and support as needed.
• Collaborate with team members to meet store goals and enhance the overall customer experience.
• Utilize basic math skills to ensure accurate pricing and change calculations during transactions.

Requirements

• Previous experience in retail sales or a similar customer service role is preferred.
• Proficiency in cash handling, including experience with cash registers and POS systems.
• Strong communication skills, both verbal and written, with the ability to engage effectively with customers.
• Basic math skills necessary for accurate transaction processing and retail math calculations.
• Ability to demonstrate products effectively to enhance customer understanding and satisfaction.
• Bilingual abilities are a plus, allowing for better communication with diverse customer bases.
• A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.

Join our team as a Customer Service Associate / Cashier where you can make a difference in our customers' shopping experiences!

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.