- 3 years hands on experience with Athena computer system and or similar hospital financial computer system
- 5 years Medical billing experience and reporting
- 2 years experience in admissions in a medical setting
- 2 years telephone collection experience required in a healthcare setting
- Maintains positive and effective customer service in a healthcare setting
- 2 years degree in business or equivalent work experience
EDUCATION / EXPERIENCE:
High School Diploma or general education degree (GED); previous healthcare patient account experience preferred. Experience in Customer Service. Intermediate computer skills required. Ability to calculate mathematical equations without the use of a calculator. Candidate must have knowledge of Microsoft Excel, Microsoft Word, and Outlook Express. Complete skills competency test with minimum test score of 85%.
MENTAL AND PHYSICAL REQUIREMENTS:
Ability to read and understand Basic English
Ability to lift 30% of your body weight.
Continuous movement throughout the hospital
Ability to communicate verbally and in writing
Ability to interact with all persons in a professional manner in stressful situations.
Ability to maintain matters of a confidential nature and to remain calm in crisis situations.