Job: Patient Access Representative

Patient Access Representative II is primarily responsible for obtaining prior authorizations, completing pre-registrations, and assisting patients with insurance questions.  Additionally, they handle screening patients for financial assistance,  admitting in/out patients and greeting visitors. They are responsible for collecting co-pays, deductibles and self-pay charges from patients at the time of service. Responsible for making sure all forms signed and correct information put into HMS system. Responsible for all types of registration services, includes any other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  The Patient Access Representative II is responsible for all Patient Access Representative functions, including registering patients, admitting patients, collecting copays/deductibles and completing all forms correctly at the point of registration.  In addition, a Patient Access Representative II is expected to be able to provide good faith estimates for patients, obtain pre-authorizations for services, collect workman’s comp information, and screen patients for the hospital discount care/CICP/charity care programs.  Includes other duties as assigned.

EDUCATION and/or EXPERIENCE: 

High School Diploma or general education degree (GED);

Previous experience preferred 

Experience in Customer Service

Basic computer skills required

Complete skills competency test with minimum test score of 75%.

Previous experience in patient registration preferred

MENTAL AND PHYSICAL REQUIREMENTS:

Ability to read and understand Basic English

Ability to lift 30% of your body weight.

Continuous movement throughout the hospital

Ability to communicate verbally and in writing

Ability to interact with all persons in a professional manner in stressful situations.

Ability to maintain matters of a confidential nature and to remain calm in crisis situations.

REQUISITION:                                           #755267352

POSITION:                                                   Patient Access Representative II  

DEPARTMENT:                                            PFS/Admitting (855)

WORK SCHEDULE:                                     Full Time

START DATE:                                                ASAP

HOURLY WAGE:                                          $18.06

Posting date: Tuesday, November 13th, 2024 at 5:00pm

Open:  Until filled (For consideration, please apply by Tuesday, November 20th, 2024, at 4:00pm)