Job: Operations Superintendent

Job Description

Job Type: Full time, Salaried

Wage: $90,000-$130,000/yr.

Location: Canon City, CO.

Job Description:

Summary: The Operations Superintendent will oversee and coordinate operational aspects of the Royal Gorge Route Railroad (CRRX). Ensure safe, efficient and an enjoyable experience for all guests while maintaining the highest standards of safety and service. This role involves managing daily operations, supervising staff and collaborating with various departments to enhance operational success and guest satisfaction. Superintendent is a member of the Royal Gorge Route Railroad leadership team.

About us: The Royal Gorge Route Railroad is Colorado’s most breathtaking rolling restaurant serving more than 200,000 guests from around the world annually. Founded in 1998 by a family of travel and tourism pros, we have grown our business by bringing together a team that is passionate about guest service, great food and creating memorable experiences. 

We value our staff, and we like to have fun. In addition to becoming an integral part of our team, full-time staff members enjoy excellent perks, including 100% covered premiums for employee and immediately family members for health, dental and vision insurance, up to an 8% 401k match, retail discounts, free tickets, and opportunities for advancement. If you’re an energetic team player who wants to love where you work while making a great living, please apply!

Essential Functions

·         Collaborates with all members of the RGRR Leadership team to drive success and achieve the company’s goals

·         Assists Train Operations Manager with scheduling crews to operate all train departures within designated Hours of Service

·         Ensures the Passenger Train Emergency Response Plan is properly maintained and updated.  Maintains pertinent incident and compliance records.  Conducts and/or facilitates training for all on board personnel to the appropriate level.

·         Oversees the Train Operations Manager in modifying any rules or operating procedures as warranted to improve efficiency or safety of the operation.  Ensures training on new practices or procedures is provided to all crew members on a timely basis.

·         Maintains department financial records for all authorized expenses. Oversees Shop Foreman ordering parts/materials from vendors as needed and ensures proper handling of invoices.

·         Writes Requests for Proposals (RFP’s). Seeks competitive bids for purchases, contract services and rental equipment for daily railroad operations.

·         Oversees Train Operations Manager with conducting bi-annual/tri-annual training for all covered service employees.  Continually monitor for safety, efficiency and regulatory compliance (i.e. drug and alcohol use/abuse).

·         Oversee Train Operations Manager regarding maintaining all Hours of Service records for operating employees 

·         Ensure all pertinent records are properly maintained for CFR 49 Part 240 & 242 programs

·         Ensures the monthly injury/illness report, FRA form F6180.55/.55A is completed

·         Work with Rock & Rail (RRRR) to coordinate movements of other trains.  Ensures proper Track Warrants are acquired and maintained.

·         Coordinate with Rock & Rail (RRRR) in updating RGX Subdivision joint timetable/general order as needed to remain current

·         Conduct accident/incident investigations from internal control plan.  Maintains required records.

·         Coordinate with rail term dispatching center and local dispatch about changes in our Emergency Response Plan. Improve efficiency and eliminate conflicts.

·         Monitor changes in FRA regulations to determine if/how it will affect the railroad and respond accordingly.

·         Coordinate with Rock & Rail (RRRR) for passenger train scheduling around necessary RGX track inspections and all track repairs

Mechanical Duties:

·         Collaborates with Shop Foreman to schedule locomotive and railcar inspections and repairs per FRA airbrake intervals and wheel tread patterns.

·         Work with Shop Foreman to ensure all on-board systems for HVAC/mechanical, electrical, plumbing, refrigeration & cooking are in good working order. 

·         Work with Shop Foreman to ensures all on-board furniture, fixtures and equipment (FF&E) are maintained in a safe and aesthetic manner for passenger comfort.

·         Make recommendations for repairs and improvements to be made to locomotives, cars, buildings, and grounds.

·         Works with Shop Foreman to design, plan, and supervise major remodel and refurbishment work to interiors, exteriors on all passenger cars.

·         Works with Shop Foreman to plan projects/repair work to accommodate off-season and in-season schedules, efficiently utilizing available labor. 

·         Works with Shop Foreman to ensure that routine servicing and scheduled preventative maintenance are completed on all equipment.

·         Oversees Exterior Railcar Servicing team in coordinating scheduling of septic services, windows & exterior car washing, buffing of paint jobs and hood vents.

·         Manages Grounds Maintenance team to coordinate scheduling of regular lawn care services on company properties.

·         Supervises the Exterior Railcar Servicing & Grounds Maintenance teams in purchasing and coordinating repairs and servicing of company vehicles and motorized and non-motorized equipment

·         Other duties as assigned by ownership.

Education/Minimum Requirements

·         Bachelor’s degree or equivalent combination of education and experience.  Passenger railroad operations management experience preferable.

·         Minimum five (5) years’ experience in rail operations and mechanical services in a supervisory or management role preferred.

·         Certified Engineer and Conductor with ability to become a DSLE (Designated Supervisor of Locomotive Engineers) preferred.

Knowledge/Skills/Abilities

·         Excellent managerial and leadership skills

·         Strong organizational skills to prioritize work and maintain detailed records as required by law.

·         Ability to attain and maintain compliance with all FRA rules and regulations.  Liaison with FRA officials.

·         Ensures train, railway and right-of-way operations are always conducted in a safe manner.

·         Maintains Passenger Train Emergency Response Plan

·         Ability to pass Drug/Alcohol screening and physical

·         Ability to delegate tasks, directing and motivating 20-30 proprietary staff.  Creates a strong teamwork environment with other company personnel. 

·         Skilled in communicating contract specifications, verbally and in writing.

·         Proficiency with computer programs (Microsoft Office including Word, Excel, Project) and other job specific software such as Maintenance Management programs.

·         Valid Driver’s License

·         Experience operating forklifts or other heavy equipment preferred

Working Conditions/Essential Job Functions

·         Able to work in hazardous conditions requiring proper handling of chemicals, high voltage, flammables, heavy machinery, and power equipment in compact spaces and adverse environments, utilizing personal protective equipment.

·         Ability to sit, stand, climb stairs and ladders, and lift up to 75 lbs.

·         Work indoors and out in variable weather

·         Work irregular schedules:  nights, weekends and holidays

·         May be required to respond to emergencies or operational issues outside of regular hours

·         Dressed appropriately, fitting to the task and following all required PPE standards

·         Good personal hygiene

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.