Job: Mortgage Loan Officer
Job Description
Job Type: Full time, Hourly
Wage: $25-$235/hr.
Location: Salida, CO.
Job Description:
A Mortgage Loan Officer is responsible for collecting and screening mortgage loan requests made by telephone, mail, online services, or personal contact. They will be the main point of contact for the Banks mortgage loan clients and realtors. They will work directly with other members of the mortgage loan department throughout the loan process, from application to loan closing. They will be responsible for marketing themselves in their communities to grow their client portfolio. This is NOT a supervisory role.
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Duties and Responsibilities:
• Screen loan requests based on Bank's policies and on types of loans offered by the Bank. Ensure that the loan agreements are complete and accurate according to Bank policy.
• Interview applicants and request specified information for their loan application.
• Analyze applications and credit reports for creditworthiness based on the Bank’s policies and underwriting guidelines.
• Be able to effectively communicate the products and services offered by the Bank.
• Correspond with applicants to resolve questions regarding their loan material and status and collect required documentation from the applicant.
• Be a liaison to Real Estate Brokers and/or agents.
• Price and lock interest rates for applicable loans on the secondary market.
• Correctly quote loan terms to prospective clients. To include but not be limited to: Interest rates, repayment term, fees, and payment amounts.
• Prepare mortgage loan files for processing and complete the mortgage audit sheet accurately.
• Track and communicate dates related to each loan transaction to ensure the process is moving forward in a timely manner.
• Provide mortgage insurance quotes to applicants for applicable loan transactions.
• Review for accuracy appraisal reports and title work for applicable transactions. Properly communicate the findings to applicants.
• Satisfy underwriting conditions for their loan transactions.
• Conduct loan closings for all applicable loan transactions. Be able to effectively explain all documents related to a loan closing.
• Contact delinquent loan customers in person, by telephone, by Email, or by mail.
• Regularly monitor the mortgage loan maturity list to ensure our portfolio loans do not become delinquent.
• Prepare loan modifications for processing.
• Review residential construction draws for processing.
• On a monthly basis, determine what current construction projects require an inspection.
• Work with loan servicing and processing to satisfy all loan final audit requirements.
• Track and monitor all prospective and current loan clients.
• Identify and analyze potential loan markets to develop prospects for residential real estate loans.
• Provide loan data to support marketing and sales promotion programs - responsible for marketing the mortgage loan programs.
• Promote and cross-sell other Bank products and services appropriate to customer requirements.
• Complete regular trainings to stay up to date on product, procedure, policy, or regulatory changes.
• Travel to other High Country Bank branches, title companies, etc. when required.
• Other duties as assigned.
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Compliance Requirements:
• Ensure Compliance with all internal controls and established policies and procedures.
• Ensure and understand compliance requirements of all laws and regulations within the Banking industry, including, but not limited to: Bank Secrecy Act (BSA)/Office of Foreign Assets Control Regulations (OFAC); Reporting of Currency Transactions (CTR); Reporting of Suspicious Activity (SAR); Monetary Instrument Log/Customer Identification/Customer Due Diligence (CDD); Anti Money Laundering Regulations; Identity Theft Prevention; Unfair, Deceptive, Abusive Acts or Practices (UDAAP); and Deposit Regulations (Reg CC, E, P,), Freddie Mac lending.
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Soft Skills (Interpersonal & Professional):
• Excellent verbal and written communication skills.
• Excellent math skills.
• Trustworthiness and the ability to act with integrity.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• High level of integrity and confidentiality.
• In-depth understanding of loan products.
• In-depth understanding of Freddie Mac guidelines.
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Cognitive & Technical Skills:
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Comfortable using industry-specific software or tools.
• Familiarity with standard office equipment (phones, copiers, scanners).
• Ability to learn and apply new technologies or systems quickly.
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Education and Experience:
• High school diploma or equivalent is required.
• Must be licensed to lend in the State of Colorado (or willing to obtain it).
• Must be a licensed notary in the State of Colorado (or willing to obtain it).
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Physical & Other Abilities:
• Must be able to lift up to 50 pounds at times.
• Ability to sit or stand for extended periods.
• Must maintain professional appearance and dress code standards.
• Willingness to work flexible hours, including evenings or weekends, if required.
• Reliable transportation (if travel or multi-location coverage is necessary).
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Work Environment:
This position operates in a professional office environment and requires interaction with customers, staff, and leadership. The role may require occasional extended hours and weekend availability, particularly during staffing shortages or peak periods.
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Benefits:
• Paid time Off
• Sick Time Off
• Medical, Dental, and Vision
• Cell phone Reimbursement (if opting to use personal device for work)
• $35,000 Employer Paid Life Insurance Policy
• Voluntary Life, STD, LTD, and other supplemental benefit options.
• Flexible Spending Account (FSA), Health Savings Account (HSA) Must Enroll into Medical Plan for Eligibility.
• 401k
• Employee Stock Ownership Plan
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Qualifications: Must meet FDIC standards and Bank requirements; must comply with all company policies, including its handbook, and maintain the ability to meet like standards and requirements throughout term of employment.
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Affirmative Action Program / Equal Opportunity Statement: It is the policy of High Country Bank not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as "protected veterans." It is also the policy of High Country Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment. Furthermore, the company will provide qualified applicants and employees who request an accommodation due to a disability with reasonable accommodations, as required by law.
High Country Bank prohibits harassment of employees and applicants because they are individuals with disabilities or protected veterans. High Country Bank also prohibits retaliation against employees and applicants for filing a complaint, opposing any discriminatory act or practice, assisting or participating in any manner in a review, investigation, or hearing or otherwise seeking to obtain their legal rights under any Federal, State, or local EEO law requiring equal employment opportunity for individuals with disabilities and protected veterans. Prohibited retaliation includes, but is not limited to, harassment, intimidation, threats, coercion or other adverse actions that might dissuade someone from asserting their rights.
As CEO of High Country Bank, I am committed to the principles of affirmative action and equal employment opportunity. In order to ensure dissemination and implementation of equal employment opportunity and affirmative action throughout all levels of the company, Mercedes Jones has been assigned Vice President of Human Resources duties for High Country Bank. One of the Vice President of Human Resources' duties will be to establish and maintain an internal audit and reporting system to allow for effective measurement of High Country Bank's programs.
In furtherance of High Country Bank's policy regarding affirmative action and equal employment opportunity, High Country Bank has developed a written Affirmative Action Program (AAP) which sets forth the policies, practices and procedures that High Country Bank is committed to in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and qualified protected veterans is accomplished. This AAP is available for inspection by any employee or applicant for employment upon request between 9:00am - 5:00pm at the Human Resources department. Any questions should be directed to me, your supervisor, or Mercedes Jones, Vice President of Human Resources.
**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.