Job: Long Term Care Case Manager
Job Description
Job Type: Full time, Hourly
Wage: $45,511-$49,941/yr.
Location: Remote, CO.
Job Description:
PRIMARY RESPONSIBILITIES
The Intake Case Manager within the Division of Adult and Aging Services (DAAS) will serve as a community resource network, actively connecting individuals and families with appropriate services and support programs by assessing their needs, identifying relevant resources, and guiding them through the application process to access those services; essentially acting as a bridge between people needing assistance and the available community resources, often navigating complex systems to ensure individuals receive the support within our Home. Community, and Family Support Services (HCFSS) long-term care programming.
DUTIES INCLUDE THE FOLLOWING AND/OR OTHER DUTIES AS ASSIGNED:
Needs assessment: Conduct thorough interviews with members to understand their specific needs and challenges related to housing, healthcare, employment, education, food security, etc.
Resource identification: Maintaining an extensive database of local community resources, including eligibility criteria, application procedures, and contact information.
Referral and navigation: Referring members to appropriate services based on their assessed needs, providing detailed information about the programs, and assisting with the application process.
Advocacy: Supporting members by advocating on their behalf with service providers to address barriers and ensure they receive necessary support.
Case management: Maintaining client records, tracking progress, and following up with members to ensure they are effectively accessing and utilizing services.
Community outreach: Collaborating with community organizations and agencies to identify potential clients, build partnerships, and stay updated on available resources.
Education and awareness: Providing information and workshops to community members about available resources and how to access them.
Strong communication skills: Ability to effectively communicate with members from diverse backgrounds, build rapport, and actively listen to their needs.
Problem-solving abilities: Analyzing complex situations, identifying barriers, and developing creative solutions to address client needs.
Knowledge of community resources: Thorough understanding of local services, eligibility requirements, and application processes across various social service areas.
Computer proficiency: Ability to use databases, case management software, and other technology to track client information and access resources.
Cultural competency: Awareness of cultural differences and the ability to adapt communication and approaches to meet the needs of diverse clients.
Implements guidelines for Home and Community Based Services (HCBS) Waivers, as well as State General Fund Programs under the Long-Term Care and Family Support Medicaid Programming.
Works collaboratively with medical staff serving elderly, blind and disabled.
All Case Managers adopt and practice member-centered thinking and assessment practices to ensure an overall personal and individualized approach to working with individuals.
Other general case management duties include: providing thorough and timely documentation of all work activities, providing thorough and timely processing of application paperwork and requisite forms, faxing, filing, and clerical duties as needed, commuting to various client settings in the community.
Ability to coach others and address conflicts directly with a focus on solutions.
Ability to represent the agency to the public, providers and contractors.
Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, payroll systems, human resource systems, database software, state defined case management systems.
Education/Experience:
Associate's degree (A.A./A.S.) from two-year college or university; with an equivalent of thirty (30) semester or forty-five (45) quarter hours in human behavioral sciences or health care related courses.
PREFERRED QUALIFICATIONS:
Bachelor’s Degree in Social Work or Human Service Related field from an accredited college or university or a Bachelor’s degree in one of the behavioral sciences.
Five (5) years of direct experience in social work, case management, and/or community outreach services.
Bilingual in English and Spanish helpful but not required.
Knowledge of geriatrics.
Medical knowledge and medical terminology helpful but not required.
PHYSICAL DEMANDS: Position requires substantial movement with respect to repetitious standing and sitting within the office area and in the public. On occasion, may be required to lift light to moderately heavy loads.
ADDITIONAL REQUIREMENTS:
Must possess a valid driver’s license, reliable transportation, and specified car insurance.
Must be willing to travel to rural areas of the county and out of town as needed.
Must be able to successfully pass a criminal background check and drug screen.
Must be able to attend required out of town training and staff development activities.
Will be required to provide a driving history if a position is offered.
A professional and appropriate dress code is in effect for all employees of the office.
PHYSICAL DEMANDS: Position requires substantial movement with respect to repetitious standing and sitting within the office area. On occasion, may be required to lift light to moderately heavy loads.
FLSA STATUS: Non-Exempt
About LAS ANIMAS COUNTY DEPARTMENT OF HUMAN SERVICES
Las Animas County Dept. of Human Services provides public welfare programs to the Las Animas County community. We serve a dynamic and diverse population and strive to assist individuals in developing a better life and social well-being. LACDHS is dedicated to the principles of equal employment opportunity (EEO) in any term, condition, or privilege of employment. We do not discriminate against applicants or employees based on age, race, real or perceived sex, gender identity or expression, color, military status, religion, sexual orientation, national origin or ancestry, marital status, political affiliation, disability or any other status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct, which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile or offensive work environment.
**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.