Job: Information Technology Summer Internship
Job Description
Job Type: Internship, Hourly
Wage: $18/hr.
Location: Penrose, CO.
Job Description:
Estes Industries was founded in 1958 by Vern and Gleda Estes and found a home soon after in Penrose, Colorado (the model rocket capital of the world). Through more than six decades of hard work and innovation, Estes has grown to be the leading manufacturer of model rocket engines, kits, and accessories. As of April 2018, Estes Industries is once again a family-run business, committed to enabling safe, successful flights for customers everywhere, from their backyards and school yards to worlds beyond. Our team is proud to be part of the Estes legacy, as rocketry has always been part of our history as engineers, rocketeers, and designers. Estes continues to the ignite imagination of each new generation.
Job Description
Estes is looking for a summer intern who can assist the Help Desk team to deliver technology support and to gain hands-on experience with the hardware, software, and services that enable Estes to function.
Duties and Responsibilities
- Answer Help Desk support requests.
- Conduct an inventory of new, deployed, and retired hardware while updating existing inventory databases.
- Deploy hardware, both new and repurposed.
- Troubleshoot paper and label printing technology.
- Use the Estes remote monitoring and management software to troubleshoot and fix software and system issues.
- Become familiar with Oracle database SQL.
Skills and Qualifications:
- Good analytical skills and a desire to learn and understand how technology enables the business.
- Good communication skills, both oral and written.
- This position will require documenting Help Desk support requests and interacting directly with users, both technical and non-technical.
Location: Penrose, Colorado, USA (near Colorado Springs)
Housing will be provided for the duration of the internship for non-local hires
**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.