Job: Gift Shop Associate

Job Description

Job Type: Hourly

Wage: $15/hr.

Location: Canon City, CO.

Job Description:

Summary: Provide outstanding retail customer service to guests by asking questions, listening to their requests, and determining their needs to help them make their purchasing decision.  Ensure guests feel welcome and valued at all times.

Essential Functions

Customer Service

·         Greet guests to create and maintain a welcoming environment and address their needs, questions, and concerns

• Learn and continually update knowledge of the train experience, including information about the surrounding area attractions and visitor services to provide information and answer a wide variety of guest questions

Transactions

• Be accountable for accurate financial transactions and reconciliation, including recording the beginning and end of the day cash drawers; completing sales transactions, counting money; separating charge slips, coupons; balancing cash drawers; bank deposits; writing reports, etc.

Organization

• Be responsible for the appearance of the Dept interior and exterior; keep facilities tidy, clean, and inviting to reflect a high level of quality we expect to offer our guests
• Tasks performed to ensure the quality appearance include checking and cleaning bathrooms, sweeping floors, emptying trash, window interior and exterior cleaning, dusting and tidying merchandise shelves, and similar duties
• Keep gift shop and back storage areas clean, organized, and stocked

• Perform other duties assigned by management

Education/Minimum Requirements

• High school diploma or actively pursuing an education
• Retail sales experience preferred but not required

Skills/Aptitudes

• Effective and strong communication skills
• Knowledge and experience with computer applications
• Strong customer service orientation
• Attention to detail with the ability to multi-task, working efficiently with little supervision
• Ability to work well within a team environment

Working Conditions/Essential Job Functions

• Energetic and Friendly – High energy workplace, positive attitude with customers and colleagues
• Flexible – Variable work environment; work is conducted during high and low customer traffic; continually changing schedule due to tourist traffic including long days, weekends, and holidays
• Physical – Must be able to lift up 20 lbs, bend, climb a step stool, and stand for extended periods and quickly change skillset to stocking and cleaning when customer traffic is slow

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.