Job: Front Desk Agent
Job Description
Job Type: Full time, Part time, Hourly
Wage: $15.16-$16/hr.
Location: Canon City, CO.
Job Description:
We are currently hiring a Front Desk Agent to join our hotel team. The ideal candidate will be customer-focused, dependable, and experienced in hotel front desk operations.
Shift Schedule
- 7:00 AM – 3:00 PM
- Friday, Saturday, and Sunday
- Must be available to cover additional shifts as needed, including:
- Night Auditor shift: 11:00 PM – 7:00 AM
Job Type
- Part-time / Full-time
Requirements
- Hotel front desk experience required
- Strong computer skills
- Quick learner with attention to detail
- Flexible availability for shift coverage
- Excellent customer service and communication skills
- Reliable and punctual
- Good knowledge of marketing
- Ability to reconcile third-party reservations
- Experience bidding online for group inquiries
Responsibilities
- Greet and assist guests in a professional and friendly manner
- Perform guest check-ins and check-outs accurately
- Handle reservations, cancellations, and guest inquiries
- Resolve guest concerns promptly and professionally
- Operate hotel systems accurately and efficiently
- Reconcile third-party booking channels
- Manage and respond to online group inquiries and bids
- Support marketing-related front desk initiatives
If you are experienced, dependable, and passionate about providing excellent guest service, we encourage you to apply.
Expected hours: 24 per week
Benefits:
- Employee discount
**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.