Job: Director Patient Financial Services

Job Description

Job Type: Full time, Hourly

Wage: $55.66-$80.44/hr.

Location: Salida, CO.

Job Description:

Director of Patient Financial Services (Revenue Cycle Management)

Heart of the Rockies Regional Medical Center, a leading critical access hospital and healthcare provider in Salida, Colorado, is seeking a Director of Patient Financial Services to lead our Revenue Cycle operations and help drive excellence in patient access, billing, collections, and reimbursement processes.

This is a unique opportunity for a skilled leader to make a meaningful impact in a rural community setting—while enjoying the lifestyle and natural beauty that only Salida can offer.

Discover Your Career in the Heart of the Rockies!

At Heart of the Rockies Regional Medical Center (HRRMC), we’re more than just a healthcare facility—we’re a cornerstone of our community nestled in the breathtaking Rocky Mountains. With a commitment to excellence, compassion, and innovation, we offer state-of-the-art medical services, including emergency care, surgery, imaging, and much more.

Our mission is clear: to provide high-quality, patient-centered care while fostering the well-being of our community. We believe in making a positive impact not just through our healthcare services but also by creating a supportive and collaborative environment for our team members.

What you will do :

• Departmental Leadership:
  Directs and coordinates all Patient Financial Services activities to ensure efficient, compliant, and high-performing operations.

• Operational Efficiency:
  Analyzes and organizes efficient operations and procedures for all related functions, including:

  • Centralized Scheduling

  • Hospital Services Admissions

  • Hospital Switchboard

  • Hospital Mail Management

  • Billing, Accounts Receivable, and Denial Management

  • Financial Counseling and Collections (Hospital and Clinics)

• Interdepartmental Collaboration:
  Works closely with other departments to align scheduling, revenue generation, and collections processes to support organizational goals.

• Chargemaster Oversight:
  Oversees all chargemaster functions, including ongoing auditing and updates to ensure compliance with billing regulations (CPT-4, HCPCS, etc.).

• Month-End Close:
  Manages the timely and accurate completion of month-end close processes for hospital and clinic accounts receivable systems.

• Regulatory Compliance:
  Maintains current knowledge of Medicare, Medicaid, and third-party payer billing regulations to ensure full compliance and optimal reimbursement.

• System Management:
  Oversees the maintenance and accuracy of Patient Financial Services and Centralized Scheduling modules within the hospital information system.

• Colorado Hospital Discounted Care:
  Ensures compliance with state rules related to the Colorado Hospital Discounted Care, including accurate application and participation in audits.

• Cost Reporting:
  Ensures accurate and timely preparation of all financial reports required for the annual Medicare Cost Report.

• Budgeting:
  Develops and manages the departmental budget, monitoring performance to maintain compliance with financial targets.

• Committee Participation:
  Serves as a key member of the HIPAA and Utilization Management Committees, contributing to organizational compliance and efficiency.

• Customer Relations:
  Acts as a liaison between the hospital and local physician offices to foster cooperative relationships and resolve patient scheduling, admission, or billing concerns.

• EDUCATION and/or EXPERIENCE : 
  Bachelors or Associates degree and a minimum of three years experience in a hospital, medical clinics or other healthcare revenue cycle setting preferred.
• Or minimum of ten years experience, in a hospital, medical clinics or other healthcare revenue cycle setting. 

 $5000 Sign on bonus, relocation is negotiable.

This role is responsible for recruiting, training, mentoring, evaluating, and developing departmental leaders and staff to ensure high performance, accountability, and a strong culture of service excellence. The Director fosters a collaborative and supportive environment that aligns with organizational goals and promotes staff engagement and professional growth.

We offer competitive pay and a comprehensive benefits package to support your career growth and personal well-being. For details about our benefits, visit our Benefits Guide.

Ready to join our team? Explore current openings and apply today at HRRMC Careers. Start your journey toward a rewarding career and an adventurous life in our beautiful mountain community!

Employment offers are contingent upon successfully fulfilling all pre-employment requirements, including a background check, drug screening, and verification of current immunizations.

Equal opportunity Employer

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.