Job: Care Manager
Job Description
Job Type: Full time, Hourly
Wage: $25.44-$26.78/hr.
Location: Salida, CO.
Job Description:
The Care Manager provides assistance in identifying client and family needs, gaps in service and assists to ensure those needs are being met. This position supports the Mobile Crisis and Youth Crisis team.
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties/Responsibilities
- Handles confidential and non-routine information and explains policies when necessary.
- Works independently and within a team on special nonrecurring and ongoing projects.
- Meets with clients and families to de-escalate and resolve client issues.
- Maintains professional demeanor during problem-solving processes with clients and co-workers.
- Accurately, quickly and courteously receives incoming emergency and nonemergency calls.
- Accurately and quickly enters system data for scheduling appointments and coordination of clients and clinicians and documenting services.
- Serve as an information resource to general public.
- Participate in job-related training sessions and seminars.
- Attend required staff meetings.
- Maintain prompt and regular attendance.
- Performs other duties as assigned.
Job Qualifications
Knowledge, Skills, and Ability:
- Ability to comprehend or learn department practices, rules and regulations.
- Ability to operate telephone, computer and other specialized communication equipment.
- Ability to work within a Windows operating system and related programs.
- Ability to communicate clearly and effectively verbally and in writing.
- Ability to communicate effectively with a diverse population.
- Ability to handle clients in a calm, professional, friendly and patient manner.
- Ability to think and react quickly and effectively to tense or emergency situations.
- Ability to follow written and oral instructions.
- Excellent organizational skills.
- Ability to be a team player.
- Ability to recall details from numerous informational resources.
- Ability to prioritize decisions based upon multiple criteria, policies and procedures.
- Ability to maintain all compliance requirements.
- Ability to type 35 words per minute, accurately.
- Ability to multitask under stressful situations.
- Ability to wear a headset or manage telephone communications.
- Ability to remain alert, attentive and be engaged at all times.
- Ability to view computer monitor for extended period of time.
- Ability to drive for transportation needs or local travel.
- Ability to go into the community for service visits, in-home visits.
Education and Experience:
- Bachelor’s degree in Human Services or related field
-or-
- If Bachelor’s degree is not in human services-related field, candidate must have at least 1 year of human service-related experience.
Additional Information
Work Schedule
- Monday – Friday 8:00am – 5:00pm
- In-person
Working Conditions and Other Conditions of Employment
Working Environment:
This job operates in a fast-paced, professional office environment and routinely requires the use of standard office equipment such as computers, phones, photocopiers. The position may require travel to conferences, meetings and branch locations on a regular or intermittent basis. Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset.
Physical Activities:
These are representative of those which must be met to successfully perform the essential functions of this job.
This is a largely sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted.
Conditions of Employment:
- Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure.
- Required possession of a valid state driver's license.
- Successful candidate must submit to and pass, post-offer drug screen, background check, and FBI Fingerprint check.
All jobs are posted internally and externally a minimum of 5 business days. Jobs posted are open positions needed to be filled.
Summary of Benefits
(Does not apply to internships or contractors)
Insurance Coverage- Employer-paid Life insurance
- Medical and behavioral health benefits
- Dental
- Vision
- 6% employer match retirement, 100% vested after just one year
- Optional insurance coverage is available on a shared-cost basis
- Flexible spending plans for health, dependent, and elder care
- Optional Health Savings Account plan with employer contributions
Vacation & Education
- Generous paid time off benefit
- 10 paid holidays
- Paid Sick time
- Solvista Health offers internships for master’s level students in the behavioral health field.
- Progressive skills enhancement training
Reimbursements
- Monthly stipend for fitness club membership
- Discounted membership for Crossfit Cañon City and HRRMC Wellness U Staff Gym in Salida
- Clinical licensure reimbursement
Loan Forgiveness
Student loan repayment programs are available through:
- National Health Service Corps Active Sites
- Nurse Corps Active Sites
- NHSC STAR LRP Active Sites
- Colorado Health Service Corps
- Public Student Loan Forgiveness
Summary of Compensation
The base compensation represents the entry point of the range. Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, education and performance. The salary is just one component of Solvista Health's total compensation package for employees.
For position openings where sign-on bonus is present
- Any former employee who separated within the last 180 days is ineligible for said bonus option.
- Internal applicants are not eligible to receive said sign-on bonus.
Summary of Equal Opportunities and Accommodations
Solvista Health is deeply committed to building a workplace and community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Human Resources at humanresources@solvistahealth.org, or by phone at 719-275-2351.