Fading West exists to build thriving and connected communities by reimagining the construction industry. Our vision is to eliminate the housing crisis for the workforce and the communities they serve. Our mission is to create attainable, high-quality, architecturally interesting, diverse communities for the workforce. To accomplish this, we fully integrate design, development, manufacturing, and construction in a single LEAN value stream.

CORE VALUES

• We Care for People
• We Keep Our Promises
• We Hate Waste
• We Love Challenges
• We Simplify & Standardize
• We Excel & Outperform

OUR CULTURE

Strong Work Ethic, Fun, Learning, and Humility 

• Fading West employees:
  • do not need to be managed
  • consistently impress the team with their insights and output
  • are wicked smart but don’t take themselves too seriously
  • have a passion for the company’s success without ego or pride in ownership
  • are teachable, collaborative, and committed to continual learning, growth, and personal development

Problem-Solving in a Challenging, Changing, and Flexible Organization

• Fading West employees:
  • Challenge the norms and think outside the box
  • enjoy the excitement of figuring out the “how” that accomplishes the “what” we are trying to achieve

Manage Complexity and Simplify Systems

• Fading West employees:
  • enjoy managing complexity to create efficient systems and processes that reduce waste and increase simplicity

Strategic Visionary Thinking

• Fading West employees:
  • Help develop strategies to achieve the objectives of the business plan to maximize return and minimize risk

Relationships and Mission

• Fading West employees:
  • Place a high value on relationships
  • Are discerning, highly relational, people connectors
  • Promote and maintain Fading West’s core values and mission statement
  • Are inclusive and build a culture where difference and creativity are valued
  • Believe diversity drives innovation

POSITION SUMMARY

The Building Systems Warranty Lead will manage and execute fixes for all warranty claims that that submitted by purchasers of Fading West modular homes. This role is responsible for receiving warranty claims, communicating with claimants, and ensuring a solution is executed in a timely manner. The Warranty Lead must maintain a schedule and budget for each claim and follow all processes to ensure proper protocol has been followed.  This role also requires a unique blend of oversight and execution. The warranty manager is not only responsible for managing the claim but executing the solution whenever possible. In addition to warranty work, this role will be responsible for post-set and stitch site inspections and pre-oversite and initial oversite inspections on homes built by Fading West.  This role requires excellent customer service and technical expertise in a wide range of trades. 

Responsibilities

• Maintain warranty claim portal and communicate with clients in a timely & respectful manner. 

• Source material to perform necessary fixes to complete claims. 

• Travel to job sites across Colorado and perform warranty work in homes as required. Work will generally be in the following trades:  

• • Drywall patching 

• • General Carpentry  

• • Finish Carpentry 

• • Electrical 

• • Plumbing 

• • Roofing 

• • Flooring 

• • General Maintenance 

• Train warranty representatives to aid in completing work for claims.

• Report to Quality Manager with updates on claims and issues on a weekly basis 

• Perform post-set and stitch site inspections with purchaser or their representative 

• Perform pre-oversight site inspections and initial oversight inspections 

• Strategically collaborate with purchasers and their general contractors to help contribute to progressing modular finish on active projects while still meeting warranty expectations 

• Assist with quality inspections in Fading West manufacturing facility when needed  

• Other duties as assigned 

Qualifications

• Minimum of 5 years of carpentry experience preferred 

• Successful customer service experience 

• Previous task management experience preferred 

• Experience with reading building plans and basic framing layout required 

• Working knowledge of job-site tools & equipment maintenance required 

 The Ideal Candidate...

• Is a self-starter 

• Excited about frequent travel within the State of Coloado 

• Has excellent customer service skills 

• Has a diverse trades skillset 

• Enjoys helping people 

• Can teach and train when needed 

• This position requires travel about 75% of the time to projects across the state of Colorado. A valid license, clean driving record, and willingness to travel is a must.
• This position is an in-person role
• Must be competent and comfortable with computer skills and navigate modern technology often (Microsoft Teams, Microsoft 365, etc.)
• This role requires signing a confidentiality agreement
• May require a reference check that speaks to the positive character of the applicant
• May be regularly required to stand, sit, or walk for long periods of time, lift or carry more than 50 pounds, climb/balance on stairs or ladders, stoop, kneel, and crouch.

 Fading West rigorously adheres to Colorado’s Equal Pay for Equal Work Act, C.R.S. § 8-5-201(1)

BENEFITS SUMMARY
(Offered to all full-time employees (30+ hours/week))

• Lodging per diem provided as required
• Meal per diem provided as required
• Health Benefits (Portion of monthly premiums paid by employer)
  • Medical (Cigna)
    • Choice Between two plans
      • High deductible plan with $3200 for individuals and $6200 for families w/ HSA
      • PPO Plan with $1500 deductible for individuals and $3500 for families
  • Direct Primary Care Medical Option
  • Dental (Delta Dental)
  • Vision (VSP)
• 401(K) (Fidelity)
  • 4% Employer Match
• Auxiliary Benefits
  • Long Term Disability (fully employee paid)
  • Life Insurance (fully employee paid)
  • Employee Assistance Program
  • Health and Fitness Re-imbursement ($250 / year)
  • Local Gym Discount

• Paid Time Off (PTO)
  • Vacation (2 weeks per year)
  • Personal days (6 days per year) 
  • Sick days 
  • Paid holidays
  • Supplemental Parental Leave (In addition to CO FAMLI Act) 

Fading West Development LLC and all its wholly owned subsidiaries
are equal opportunity employers