Job: Partner Service Operations Intern (Winter)
Pay: $15.00/hr or more depending on experience
Pax8 is proud to be a Colorado-Grown business that is expanding all over the globe! We have offices in Greenwood Village, Colorado Springs and Florence, CO. While we are in the process of building offices in Georgia and Texas as well, Pax8 is fully embracing the Hybrid work life synergy! We encourage all applicants authorized to work in the US to apply regardless of location as nearly all of our roles can be remote!
The Partner Service Operations Intern is primarily responsible for Academy data validation/analysis and project management. He/she works collaboratively with the Academy team to ensure that all tickets/workflows are accurate, completed on-time and deliver expected results.
Essential Responsibilities (includes, but is not limited to):
- Owns and manages data validation for all ConnectWise Tickets
- Meets with internal stakeholders to ensure that dates, timeframes, and desired work flows are clearly defined
- Collects, catalogues and enters information from Partners/Clients to ConnectWise
- Organizes Partner schedules for the Academy Executive Coaching team
- Documents all new Operations Processes
- Ensures all existing documentation is up to date with the most recent process editions
Ideal Skills, Experience, and Competencies:
- Demonstrated verbal and written communication skills
- Strong customer service skills
- Impeccable attention to detail
- Ability to work quickly and accurately
Required Education & Certifications:
- Pursuing a B.S./B.A. degree in related field or equivalent work experience.
*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “Visit” below for more detail on this specific job.