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Job: Assistant General Manager

AVA Rafting & Zipline

Assistant General Manager

AVA Rafting & Zipline

Job Description

Job Type: Seasonal Full time

Wage: $165-$215/day + up to 17% bonus

Location: Buena Vista, CO.

Job Description

Why not work for the best adventure guide company in the state of Colorado. AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don't stop on your days off as AVA employees can experience any of our activities they want for free or even rent out company equipment on their own free of charge.

Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment through our sister companies, Breckenridge Ski Sport and Peak 1 Express.

What are you waiting for? Adventure awaits. Why work for AVA Rafting Zipline? 

Perks Include:

  • Up to 17% End of Season Bonus
  • Free Adventure Trips with AVA
  • Free Shared Shuttle Services with Peak 1 Express
  • Free Ski, Snowboard and Bike Rentals with Breckenridge Ski Sport
  • Employee Campground Offered at Buena Vista Location
  • Year-round work opportunities available through AVA, Peak 1 Express and Breckenridge Ski Sport
  • Health Insurance
  • 401(k) offered to full-time, year-round employees
  • ProForm Deals Available to All Employees
  • Discounts for Friends Family on AVA Adventure Trips
  • Discounts for Friends Family on Peak 1 Express Services

Job Overview:

The Assistant General Manager will serve to complement and support the outpost General Manager. They will act as the ultimate responsible party when the General Manager is out of office. They will otherwise work with the GM to provide operational assistance in the oversight of all aspects related to the daily functioning of the outpost as well as long term strategic planning, logistics and financial accountability of the operations.

Job Description:

  • Will fill role as manager on duty 3-4 days/week plus 2-3 days primarily guiding
  • Responsible for checking schedule and guest numbers at beginning and end of day and staffing for any changes
  • Oversee daily operations
  • Bring any problems or changes to the attention of General Manager
  • Mitigate guest service concerns
  • Responsible for dealing with any issues that arise during daily operations in coordination with other managers
  • Assist with training and supervision of all staff
  • Attend weekly management meetings
  • Serve as a Trip Leader
  • Assist with managing, coaching and assessing all staff in coordination with General Manager
  • Assist in reporting use to proper agencies in coordination with General Manager
  • Assist in reporting and tracking expenses in coordination with General Manager
  • Responsible for cleanliness and security of premises in coordination with General Manager
  • Understand and exemplify the company’s core values, vision and mission

Preferred Experience/Skills:

  • Ability to communicate effectively across departments
  • Outstanding customer service skills
  • Ability to interact in a friendly and comfortable manner with supervisors and employees via phone and in person
  • Extremely detailed oriented
  • Intermediate computer skills
  • Team oriented
  • Must be available for weekends and holidays
  • Must be able to pass a criminal background check
  • Instill confidence and motivate staff
  • Clean driving record
  • Rafting experience preferred
  • Zipline experience preferred

If you are interested in joining the AVA team, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation. Apply Today!

AVA Rafting Zipline is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.   

**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “Visit” below for more detail on this specific job.

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